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Terms of Use

Terms and Conditions

The Web Site (“Site”) is provided RLH & Associates LLC for use by its customers, potential customers, and employees. This agreement (“Agreement”) states the Terms and Conditions under which you may use this Site.  References to the “Site” in this Agreement specifically include all RLH & Associates and W.A.I.T. e-newsletters.


Please read this page carefully. BY ACCESSING THIS SITE YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. If you do not accept the Terms and Conditions stated here, do not use this Site. RLH & Associates LLC may revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to review these Terms and Conditions, because they are binding on you. If you violate any of these Terms, your permission to use the Materials (as defined below) automatically terminates and you must immediately destroy any copies you have made of the Materials.

Use of Materials

RLH & Associates LLC authorizes you to view and use any of the Materials on this Site provided that you agree to and abide by the terms and conditions contained here and in any separate agreement you enter into with RLH & Associates LLC.

The contents of this Site, such as text, graphics, images, trademarks, and other content (“Materials”), are protected by United States and foreign copyright, trademark, and other laws. Unauthorized use of the Materials may violate applicable laws. You must retain all copyright and other proprietary notices contained in the original Materials on any copy you make of the Materials. You may not sell or modify the Materials or reproduce, display, publicly perform, distribute, or otherwise use the Materials in any way for any public or commercial purpose. The use of the Materials on any other Site or in a networked computer environment for any purpose is prohibited. Except as specifically stated here, nothing on this Site shall be construed as granting any license under any of RLH & Associates LLC’s intellectual property rights, whether by estoppel, implication, or otherwise. RLH & Associates LLC prohibits the use of W.A.I.T. What Am I Thinking? trademark, or any related graphic, as a “hot” link to any Site unless approved by RLH & Associates LLC. All rights not specifically granted herein are hereby reserved by RLH & Associates LLC.

W.A.I.T. What Am I Thinking? is under the control of RLH & Associates LLC or its affiliates. All other products and services mentioned on this Site are identified by the trademarks or service marks of their respective companies or organizations. Additional marks may be added to this list from time to time at RLH & Associates LLC’s discretion.

RLH & Associates LLC Liability

The Materials may contain inaccuracies or typographical errors. RLH & Associates LLC makes no representations about the accuracy, reliability, completeness, or timeliness of the Materials or about the results to be obtained from using this Site or the Materials. The use of the Site and the Materials is at your own risk. Changes are periodically made to the Site and may be made at any time.

The Site and the Materials are provided on an ‘as is’ basis without any warranties of any kind. RLH & Associates LLC and its suppliers, to the fullest extent permitted by law, disclaim all warranties, including the warranties of merchantability, non-infringement of third parties’ rights, and the warranty of fitness for a particular purpose. RLH & Associates LLC and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the materials, services, graphics, and links. RLH & Associates LLC does not warrant that the site will operate error-free or that this site and its server are free of computer viruses and other harmful goods. If your use of the site or the materials results in the need for servicing or replacing equipment or data, RLH & Associates LLC is not responsible for those costs.

Notwithstanding anything contained herein to the contrary, the total maximum liability of RLH & Associates LLC is limited, in RLH & Associates LLC’s sole discretion; to either (i) repair of any affected materials or part thereof; or (ii) replacement of any affected materials or part thereof.

Disclaimer of Consequential Damages

In no event shall RLH & Associates LLC, its affiliates, suppliers, or any third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the site and the materials, whether based on warranty, contract, tort, or any other legal theory, and whether or not RLH & Associates LLC is advised of the possibility of such damages.

Links to Other Sites: Third-Party Content, Products, and Services

The Site may contain links to third-party Sites or information about the products or services of a third party. These links and information are provided solely as a convenience to you and not as an endorsement or sponsorship by RLH & Associates LLC of the contents on such third-party Sites or the products or services of such third parties. RLH & Associates LLC is not responsible for the content of linked third-party Sites or the products or services of such third party and does not make any representations regarding the content or accuracy of materials on such third-party Sites or the products or services of such third party. If you decide to access linked third-party Sites or use products or services of any third party, you do so at your own risk. Some links may expire or move over time, and access to the sources of some links may require registration and/or fee-based subscriptions.


You agree to defend, indemnify, and hold harmless RLH & Associates LLC, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from your use of the Materials or your breach of the terms of this Agreement. RLH & Associates LLC shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

User Information

RLH & Associates LLC may use the information it obtains relating to you, including your IP address, name, mailing address, e-mail address, and use of the Site, for its internal business and marketing purposes, subject to the terms and conditions of its Privacy Statement.

Visiting the Website

You acknowledge and agree that your use of the website is at your own risk and that none of the parties involved in creating, producing, or delivering this website is liable for any direct, indirect, incidental, consequential or punitive damages, or any losses, costs or expenses of any kind (including legal fees, expert fees, or other disbursements) which may arise, directly or indirectly, through the access to, the use of, or the browsing in this site or through your downloading of any materials, text, data, images, video or audio from this website, including but not limited to anything caused by any viruses, bugs, human action or inaction of any computer system, phone line, hardware, software or program malfunctions, or any other errors, failures or delays in computer transmissions or network connections. Every effort has been made to provide sound advice on this website; however, the information contained is not intended to take the place of appropriate counsel or professional help in serious situations.

Unlawful Content and Behavior

You acknowledge and agree that you will not post on this website, or transmit to this website, any pornographic, obscene, profane, defamatory, libelous, threatening, unlawful or other materials which could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, promote the excessive, irresponsible or underage consumption of alcohol, or otherwise violate any law or regulation. Notwithstanding the fact that RLH & Associates LLC or other parties are involved in creating, producing or delivering this website, may monitor or review transmissions, postings, or discussions, RLH & Associates LLC assumes no responsibility or liability which may arise from such content, including but not limited to claims for defamation, libel, slander, obscenity, pornography, profanity or misrepresentation


This Agreement constitutes the entire Agreement between you and RLH & Associates LLC with respect to the use of the Site and the Materials. RLH & Associates LLC makes no claims that the Materials are appropriate for access or use outside of the United States. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. This Agreement is governed by the internal substantive laws of the State of Indiana, without respect to its conflict of laws principles. Any action related to this Agreement shall be brought only in the state and federal courts of Indiana and both parties waive any objection to the personal jurisdiction of and venue in such courts. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

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